Hi,

Book received in good condition.
Many thanks to the CS team.

Regards,
Carmen
Kuala Lumpur

Dear Hema,

Thank you for your fast processing. I am very happy to hear my purchase will be arrived very soon. Maybe receiving order form email and make refund to customer is not a part of your regular service and I feel very sorry to make you do so. Anyway I very appreciate your effort and looking forward to seek for your service again in future.

Thank you very much.

Regards,
Chua Yung An
Kota Bharu, Kelantan

Dear Hema,

Many thanks for your reply.
This is the best example of such excellent service MPH provides. I truly appreciate your efforts & consideration in handling this issue - such things are not often observed in the Malaysian customer service environment.

I apologise for any inconvenience caused, & I remain as a loyal MPH member / customer, for the excellent service you have provided.

Have a pleasant week ahead.

Cheers,
Aliza
Petaling Jaya, Selangor

Dear Hema

Thank so much for your assistance.
I have pick up the book yesterday from the customer service counter.
I would commend you for efficiency and prompt follow-up.
I am glad that MPH values me as a member to offer me the discounts, which
I am very happy to use the voucher in your bookstore.

Keep up the good work.

Thank you

Regards
Joanne Pan Wee Ching
Petaling Jaya, Selangor

Dear Hema

Sorry to be such a nuisance but I thought I should let you know that Denise just received the vouchers.

Thanks every so much for your help in this matter. I will definitely order more vouchers from MPH from now on.

Regards
Judy
Klang, Selangor

Dear Hema,

I have received the book today.
Thanks for your prompt and excellence service !

Best Regards,
Caron Ooi
Perai, Penang

Thank you very much.MPH has very good services,very prompt replies.
i appreciate it and will surely continue to be an online customer!
keep up the good work guys! and im going to buy this book.thanks.
hope it doesnt take a month to deliver..

Siti Shafinaz
Bangsar, KL

Thanks all! I am impressed! My books arrived on Monday! Keep it up!

Li June
Shah Alam, Selangor

hi,i got my harry potter book yester.thanks for your company's quick service!!!!!!thumbs up!!!

Christine
Seremban, Negeri Sembilan

Dear Team

Thank you for your prompt reply, and your honesty. I did not even realise the discount had not been given.

Keep up the good work!

Regards,
Mas Sukmawati
Petaling Jaya, Selangor

Dear Hema and the rest of MPH Online Team,

I recently bought two books from your online store and had already received them and I'm already through with the 1st book.Here I would like to thanks to all of you for making my online shopping experience a great one although there's been a delayed in delivery because of the books are out-of-stock.I didn't care much bout that eventhough i've sent few e-mails asking about the delivery time,of course since it was my 1st time shopping online with MPH but that's not a big deal. I will definitely shop online again with MPH in the near future,that I can promise.

Thanks Hema for replying my e-mails
and
Thanks to the Rest of MPH Online Team

Best Regards
Ashraff
Langkawi, Kedah

Hi Hema,

What a wonderful service!!! I have received the books perfectly... as described.
You're superb helpfull and I really appreciate it.

5 stars service!!!

Yours sincerely,
Nurul Farahniz
Bayan Baru, Penang

I just received the books and I am very pleased and thankfull for your toughtfullness for wrapping up the books. Thank you very much. Im looking forward to shop at your cyberbookstore at the future.

Muhainie
Sandakan, Sabah